How it works
A custom trip is a collaboration. Here is exactly how we move from a half-formed dream to a confirmed, day-by-day itinerary — and what it costs.
From a dream to a day-by-day.
Discovery call
A relaxed conversation about how you like to travel, what you’re dreaming of, and the realities — dates, budget, who’s coming. No obligation, a real advisor.
Design & proposal
We design a custom itinerary against a flat planning fee, then refine it with you until it’s exactly right — the rhythm, the rooms, the experiences that matter to you.
Book & confirm
We handle every booking, layer in Virtuoso VIP amenities, and hand you a beautiful day-by-day itinerary with everything confirmed and in one place.
Concierge while you travel
You travel with a 24/7 line to a human who knows your trip — for the missed connection, the upgrade, the rainy-day rescue, or just the dinner reservation.
A finished trip, not a list of tabs.
You hand us the dream; we hand you a beautiful, confirmed itinerary — every flight, room, transfer, guide, and reservation in one place, with VIP amenities layered in and a concierge on call. The opposite of a search bar.
- A confirmed, day-by-day itinerary document
- Virtuoso® VIP amenities & upgrades
- Reservations secured before you arrive
- A 24/7 line to a human while you travel
Transparent fees, credited to your trip.
We charge a flat planning fee for the design work. It’s partially or fully credited toward your trip when you book through us — so the value you get back typically more than covers it.
The Getaway
A focused, single-destination trip
- One destination, up to ~5 nights
- Custom itinerary & curated stays
- Virtuoso amenities where available
- A confirmed day-by-day itinerary
- 24/7 concierge while you travel
- Fee credited toward your trip*
The Journey
A multi-stop, custom-designed trip
- Multi-destination, fully custom
- Unlimited refinement to get it right
- Private guides, transfers & experiences
- Virtuoso VIP amenities & upgrades
- Restaurant & experience reservations
- Priority 24/7 concierge
- Fee credited toward your trip*
The Grand Tour
Complex, multi-country & special occasions
- Multi-country & complex logistics
- Honeymoons, milestones & celebrations
- Group & multi-generational design
- On-the-ground fixers & specialists
- Bespoke documents & welcome touches
- White-glove 24/7 concierge
* Planning fees compensate the research, supplier relationships, and design that go into a custom trip. The fee is partially or fully credited toward your trip when you book through us, per the engagement letter. Fees are earned once design work begins and are non-refundable. Prices are illustrative for this template.
What a person adds that a site can’t.
A human who has been there
We’ve walked the streets, slept in the rooms, and met the guides. You get judgment a search engine can’t fake.
Perks a booking site can’t
As a Virtuoso® affiliate we add VIP amenities — room upgrades, resort credits, breakfast, early check-in — at no extra cost to you.
Your hours back
No 40-tab research spiral. You hand us the dream; we hand you a finished, confirmed itinerary.
Someone on the line
When a flight is cancelled in Nairobi at 2 a.m., you call a person who knows your trip — not a hold queue.
Often the same price — or less
Supplier rates, the right room category, and avoiding costly mistakes mean an advisor frequently pays for themselves.
Accredited & accountable
Virtuoso, ASTA, IATA/CLIA, and Seller-of-Travel registered. Your trip is booked through bonded channels.